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Click & Collect


Unfortunately, at this time our Click and Collect option is not available due to the current Level 5 Restrictions

How Do I Use Your 'Click & Collect' Service?

  • Go to and add any items you choose to your basket.
  • When you are happy with your items go to 'Checkout Now' and then choose the option 'Collect My Order'.
  • Proceed with payment by adding your details to complete your order. There is no additional charge to use our 'Click & Collect' service, you only pay for the items you purchase.
  • You will receive an email confirming the details of your order. This email may be diverted to your junk or spam folder, so check these folders if you haven't received this email after you have completed your order.
  • We ask that you please refrain from collecting your items until you have received an Order is Ready for Collection email 

When Can I Collect My Order?

We aim to have all 'Click & Collect' orders ready for collection within 24 hours, however, this can vary depending on stock levels and our opening hours. If you have any queries about this, feel free to contact us and we will be happy to assist you. When your order has been completed in store, you will receive another email letting you know that your order is ready for collection. When you are coming to the store to collect your order, please bring your confirmation email for verification.

Is There a Deadline For Collection?

We are happy to hold your order for up to 7 days after you receive your email letting you know that your order is ready for collection. Unfortunately, after this time, if your order has not been collected then we will have to issue you with a refund and return your items to sale. If you know that you will not be able to collect your order within this time frame, please make contact with us and we can advise you on how to proceed.

When Is Write Away Open?

Our store is open Monday to Saturday, from 10.00 to 5.00. We will be available to answer any queries you have during these hours. You are welcome to submit a query outside of these hours but you will only receive a response during our business hours.


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