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Delivery & Order Information

How much is delivery?

We charge €3.99 / £3.50 for delivery. FREE delivery is offered on orders over €30/£25.

When can I expect my delivery?

Orders are dispatched within 3-7 working days, when all items on your order are in stock.

If you place an order and we are waiting for an item to come back in stock, your order may be delayed. If this happens we will get in touch to notify you as soon as possible. In the unlikely event that we are not able to complete your order for whatever reason, we will notify you as soon as possible to issue a refund or an alternative option. Once we have all the items in your order it will be packed and dispatched from our store. You will then receive an email from online@writeaway.ie to update you on the status of your order.

How will I receive my order?

We send all orders via an external courier and aim to have your order delivered to you within 2 - 3 days of dispatch. We cannot guarantee this time frame if there are courier delays beyond our control. If you require any further information on this, please don’t hesitate to contact us on online@writeaway.ie.

Can I speak with someone about my order?

Yes, we are here to help. If you have any questions regarding your order you can email us at online@writeaway.ie or call us on 021 427 9555.

Do you ship outside of Ireland?

Yes we do! For delivery to the UK or Europe we provide an effective delivery service to all countries within the EU and offer a competitive 5-7 working day time frame. See pricing below:

DestinationFee
UK & Ireland (orders over €30 / £25)FREE
UK & Ireland (orders under €30 / £25)€3.99 / £3.50
Rest of EU (orders over €30 / £25)FREE
Rest of EU (orders under €30 / £25)€7.50 / £6.50
Croatia, Iceland, Monaco, Norway, Switzerland, Turkey€25 / £22

Can I use my Write Away gift card online?

At present we can only accept gift cards in store. Unfortunately, they cannot be used as a form of payment online.

The product I received looks different to what I ordered on the website, why is this?

We aim to keep all product images and descriptions on our website as accurate as possible, however, due to updates on packaging and design, some items may vary slightly on delivery. If you are not happy with what you have received, please contact us on online@writeaway.ie.

Do you offer click and collect?

Yes we offer a click and collect service. Once your items are added to your basket and you proceed to the checkout you’ll have the option to choose click and collect instead of delivery.

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